Managed IT for Small Business · Connecticut

We Handle The Tech.
You Run The Business.

Your outsourced IT department — remote support day-to-day, on-site when you need us.

Work With Us
What We Do

Your IT Department,
Without The Payroll

Everything a small business needs from an in-house IT team — delivered by people you actually know, remotely and on-site.

Ongoing IT Support

Day-to-day helpdesk for your team, remote-first and handled by the same people every time — no ticket queues, no runaround.

On-Site Support

Scheduled visits or as-needed presence across Fairfield, Hartford, and New Haven counties — we show up when remote isn't enough.

Network & Infrastructure

Design, setup, and management of your office network — wired, wireless, and everything behind the wall.

Security & Backup

Patching, protection, and automated backup with tested recovery — so one bad click doesn't become a bad month.

Cloud & Microsoft 365

Email, user accounts, and collaboration tools — set up properly, managed continuously, and access handled correctly when people join or leave.

Hardware & Procurement

Sourcing, setup, upgrades, and lifecycle planning for workstations, servers, and everything your office runs on.

About Us

We've Been
In-House IT

Macdonald Tech grew out of an in-house IT role — supporting a company's technology from the inside. Help desk, networks, servers, the whole environment.

That's the model we bring to small businesses across Fairfield, Hartford, and New Haven counties. Remote support for the day-to-day, on-site when it matters. You'll always be talking to someone who knows your setup, and we won't sell you more than your business needs.

Work With Us

How Working Together Starts

  1. 01

    We Learn Your Setup

    We map what you already have — devices, network, accounts — and what's actually causing you trouble.

  2. 02

    We Fix What's Broken

    Urgent things first: outages, security gaps, the problem that made you call. You'll know the cost before we start.

  3. 03

    We Keep It Running

    Ongoing support and maintenance, so the problems get smaller over time instead of bigger.

Get in Touch

Let's Solve Your
IT Challenges

Whether it's a quick question or an ongoing support need, fill in the form and we'll reply within one business day.